Neutrily's Features

To ensure seamless communication and make the most out of Neutrily, it’s important to use each feature effectively. Considering their specific functionalities, this guide highlights the best ways to use our email and WhatsApp services.

Using Email Effectively

Attachments
- Email is the best channel for sending files such as PDFs, images, or other documents.
- Attach relevant files directly to your email before sending it to [email protected].
- Be sure to mention the attachment in your message (e.g., "Hi Sam, I’ve attached the school’s updated schedule. Please share it with _____.").
Subject Lines
- Use clear and descriptive subject lines to help Sam organise messages efficiently.
  
  Example: "Re: Handover Plans for Saturday" or "Ella’s School Schedule".
Large Messages
- Email is ideal for longer or more detailed messages that require precise formatting or explanation.
- Consider using bullet points or numbered lists for clarity if your message includes multiple points.

Using WhatsApp Effectively

Quick Messages
- WhatsApp is perfect for short, concise messages.
  
  Example: "Hi Sam, can you confirm if _____ is okay with pickup at 5 PM tomorrow?"
Limitations
- Neutrily WhatsApp does not currently support attachments, images, or voice notes.
- For multimedia content, please use email instead.

Choosing the Right Channel

Scenario	Recommended Channel	Why?
Sending attachments	Email	WhatsApp doesn’t support attachments.
Sharing long messages	Email	Better suited for detailed communication.
Sending short updates	WhatsApp	Quick and efficient for concise requests.
Sending voice notes	Not supported	Use email to explain in text instead.

Next: Requesting Original Messages

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